Decision Making

4 ways to avoid unconscious bias and situational blindness

Most of what we believe, even with conviction and assuredness, may possibly be completely mistaken or, at least, fundamentally flawed as a result of unconscious bias and situational blindness. Now, that is quite a statement, but it bears thinking about and indeed reviewing with the cold and emotionless detachment of an independently appointed statistician. This…

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How to move from story telling to story doing

It’s hard to argue against the power story telling wields as a tool of influence and persuasion. However, a more powerful tool is Story Doing. Indeed, story telling is one of the oldest and most revered of our communication tools, one that allows us to take mundane facts and pedestrian ideas and render them memorable, personal…

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When the facts get in the way of our opinions

How do we know something is, in fact, a fact, or even THE facts, or just an opinion we’ve held so long we’re unprepared to give it up? Just as importantly, are those we look to engage just as attached to their accumulated “facts”. One of the most interesting books I’ve read in the past decade,…

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Big wins first

Are small wins just as important as big wins? Depends who you ask. Naval Adm. William H. McRaven famously suggested that one of the keys to feeling more motivated and driving personal success, was to start the day by making your bed. A better strategy, in my opinion, is to start the day with Big Wins First.…

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Need to vs Want to

One of the things that has human beings turning to motivational literature in their multitudes is the difference between “Need to” and “Want to”. Typically, want to doesn’t require a lot of motivation – it’s intrinsically linked to whatever that activity might be. Few of us need to “motivate” ourselves to enjoy a good meal or a…

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How many decisions do you actually make?

If you’re like most people, you probably assume that most of your decisions are your own. However, virtually every decision you make is somewhat manipulated by decisions you have no part in. Did you wake up this morning naturally, or through the use of an alarm clock? Who determined what time you should wake up anyway?…

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The Right vs The Risky

Working with organizations all around the world, I often enjoy asking people provocative questions to have them reflect on what they believe versus what is a default position. It’s a way of teasing out what they really feel about the concept of risk. A question I often ask is, “In a situation, with an either/or outcome,…

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