Posts Tagged ‘Communication’

What are you really selling?

Like it or not, we are all in the business of sales and selling. If you’re a leader, you’re selling your vision, your purpose and your ideas. If you’re a business person, you’re selling products or services. Parents are trying to sell things like bedtime and broccoli. And, if you’re in a relationship, or you’re…

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You’re on before you’re on

It doesn’t matter whether your speaking to your team, presenting to the board or giving a speech at an AGM or annual conference, you are on before you’re on and being aware of that is critical to the success of your communication. There is always an elephant in the room that you either need to…

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Why we need to rethink motivation and engagement

For most of this discussion, I’ll be referring to the above Motivation & Engagement Model that I’ve borrowed from Colin James – colinjamesmethod.com.au.  I’ve used the words Motivated and Unmotivated in place of Colin’s “Active and Passive” – partly because it makes more sense in this context, but mostly so I can do want untalented pop…

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4 ways to avoid unconscious bias and situational blindness

Most of what we believe, even with conviction and assuredness, may possibly be completely mistaken or, at least, fundamentally flawed as a result of unconscious bias and situational blindness. Now, that is quite a statement, but it bears thinking about and indeed reviewing with the cold and emotionless detachment of an independently appointed statistician. This…

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How to move from story telling to story doing

It’s hard to argue against the power story telling wields as a tool of influence and persuasion. However, a more powerful tool is Story Doing. Indeed, story telling is one of the oldest and most revered of our communication tools, one that allows us to take mundane facts and pedestrian ideas and render them memorable, personal…

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Why every court (or Board or ELT) needs humour and a Jester

Humour is more serious than you might suspect. You may be familiar with the phrase, “an ability to talk truth to power.” or have experience with someone who uses humour to amplify influence.  This has always been the role of the jester, or fool . The latter moniker was probably adopted as an insurance against…

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How to say it so they can hear it

“You can’t handle the truth!” So said Jack Nicholson in A few good men. And he’s right. But the real truth is, it’s all in the framing. The truth is; we are all delicate flowers wrapped in paper-thin skins, indulging unconscious (and occasionally conscious) biases and prejudices. To add insult to injury, half of us…

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You’re boring and it’s costing you

I imagine about now you’re thinking, “Wow, thanks for the positive affirmation Mr. Motivational Speaker.” But hear me out, because I’m pretty sure it’s not your personality, it’s simply who you are at work. In fact, what I’m really talking about is the need to stand out. For some reason, otherwise interesting and personable people tend…

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When the facts get in the way of our opinions

How do we know something is, in fact, a fact, or even THE facts, or just an opinion we’ve held so long we’re unprepared to give it up? Just as importantly, are those we look to engage just as attached to their accumulated “facts”. One of the most interesting books I’ve read in the past decade,…

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Need to vs Want to

One of the things that has human beings turning to motivational literature in their multitudes is the difference between “Need to” and “Want to”. Typically, want to doesn’t require a lot of motivation – it’s intrinsically linked to whatever that activity might be. Few of us need to “motivate” ourselves to enjoy a good meal or a…

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